Management Team

Meet the Experts Behind Every Strategic Move

Our team

Our Leadership Team

Our leadership team brings a powerful blend of industry knowledge, strategic vision, and operational excellence. Together, they lead OLAF Advisory with integrity, innovation, and a results-driven mindset.

Deep Industry Expertise

With decades of combined experience in mortgage servicing, compliance, and financial consulting, our leaders understand the complexities of today’s financial landscape—and how to turn challenges into opportunities..

Strategic & Data-Driven Leadership

We believe great decisions are built on data. Our team leverages analytics, market insights, and proven frameworks to guide institutions toward smarter, sustainable growth

Client-Focused Partnership

At the core of our approach is partnership. Every engagement is tailored to meet the unique needs of our clients, ensuring measurable outcomes and lasting value.

Partner with Proven Leadership

Collaborate with a team that brings unmatched expertise and integrity to every engagement. Let’s build solutions that move your firm forward.

Paul Johannsson

Founder & President

A seasoned industry leader with 20+ years in mortgage servicing, legal operations, and GSE strategy. Paul founded OLAF to bring innovation, compliance, and efficiency to firms nationwide.

Michael Messick, J.D.

Director of Legal Support Services & Strategies

An experienced attorney and mortgage-servicing executive with deep expertise in legal network management, compliance, and process optimization.

Sindy Garcia

Senior Manager of Billing Operations

Brings 15+ years of experience in billing, collections, and default operations, leading OLAF’s end-to-end billing performance with precision and accountability.

Monica Salgado

Senior Manager of Billing Production

A billing and accounting expert with 17 years of experience streamlining production workflows and financial reporting for large-scale legal operations

Beatriz Reyes

Manager of Billing Production

A billing operations professional with 13 years of experience leading invoice production, collections, and client audit management with precision.

Ashlee Schultz

Manager of Legal Support Services & Strategies / Senior Paralegal

Oversees litigation operations and legal compliance, leveraging a decade of experience managing complex portfolios and ensuring process integrity.

Lindsey Zamora

Manager of Billing Operations

Leads billing operations and client performance management, ensuring accuracy, efficiency, and compliance across all client portfolios.

Hazor Galindo

Supervisor of Collections

Brings 14+ years of expertise in accounting, treasury, and mortgage servicing, ensuring disciplined and compliant collections performance

Paige Favaro

Supervisor of Legal Support Services & Strategies

Brings over a decade of experience in mortgage servicing, mediation management, and legal operations, including seven years at Dovenmuehle overseeing mediation and foreclosure portfolios.

Hillary Mathers

Supervisor of Legal Support Services & Strategies

Experienced in managing national attorney networks, legal operations, and performance compliance across foreclosure and bankruptcy cases.

Sarah Allen

Team Lead, Billing Production

Ensures operational excellence through efficient billing production, automation, and quality control across legal billing platforms.

Tammie Henry

Team Lead, Billing Operations

A 20-year veteran in law-firm billing and client relations, leading operations and compliance-focused billing strategies

Crystal Logsdon

Team Lead, Non-Routine Litigation Billing

Expert in mortgage servicing and process improvement, driving litigation billing accuracy and workflow efficiency across complex matters.

Christina Montanaro

Team Lead, Billing Production / Paralegal

Leads legal billing and client management with over a decade of paralegal experience, streamlining multi-department billing processes.

Tamika Davis

General Counsel (Merritt Webb Wilson & Caruso, PLLC)

An accomplished attorney with over two decades of experience in finance, contracts, and legal advisory for corporate and financial clients.